Who processes your data
This website is published under the Orion XSport brand. It is operated by AM14 LLC, acting as marketing and sales agent for LONGTREE COMPANY S.A., the company that manufactures, sells and invoices the products.
AM14 LLC is the controller of the data collected on this website. Once your enquiry becomes a quotation or an order, LONGTREE COMPANY S.A. processes your data as seller and issuer of the invoice.
| Website operator | AM14 LLC · Limited Liability Company (LLC) · Delaware, USA |
| Registered address | 501 NE 31st, Miami, FL 33137, USA |
| EIN | 30-1425388 |
| Seller and issuer of the invoice | LONGTREE COMPANY S.A. · Sociedad Anónima · República de Panamá |
| RUC | 2209515-1-774670 DV 55 |
| Registered address | Calle 50 PH Grupo Private Asset P4, Panamá, Rep. de Panamá |
| Privacy contact | info@orionxsport.com |
What data we process and where it comes from
We process only the data you give us when you contact us, plus the technical data of your visit.
| Quotation form | Name, company, email address, phone number, country or market, language, the project you describe and the consent boxes you tick. |
| Your phone number, the profile name WhatsApp displays and the content of the messages you exchange with us. | |
| Your address, your name and the content of the messages you send us or we send you. | |
| Browsing | IP address, browser and device type, pages viewed, and how you reached the site (search engine, advertisement, link). Set out in detail in our Cookie Policy. |
We neither ask for nor want special category data (health, beliefs, biometrics). We do not process children’s data: this website is addressed to companies and professionals.
Why we process it and on what legal basis
| Answering your enquiry and preparing a quotation | Pre-contractual steps taken at your request and performance of the contract (Art. 6(1)(b) GDPR). |
| Handling the order, the shipment and the invoice | Performance of the contract (Art. 6(1)(b) GDPR) and accounting and tax obligations (Art. 6(1)(c) GDPR). |
| Writing to you about products and news | Your consent, which you may withdraw at any time (Art. 6(1)(a) GDPR), or our legitimate interest in informing existing customers about similar products (Art. 6(1)(f) GDPR). |
| Measuring use of the site and of our advertising | Your consent given in the cookie notice (Art. 6(1)(a) GDPR and Art. 5(3) of the ePrivacy Directive). |
| Keeping the site secure and preventing form abuse | Our legitimate interest in protecting the service (Art. 6(1)(f) GDPR). |
Who else sees your data
We do not sell or rent your personal data. It is shared with the following, and only as far as necessary:
- LONGTREE COMPANY S.A., as seller: it receives the contact and project data needed to quote, manufacture, ship and invoice.
- Technology providers acting as processors and solely on our instructions: website and database hosting, sending and receiving email, WhatsApp messaging, measurement and advertising.
- Authorities and advisers where the law requires it or in order to establish or defend a legal claim.
Replies assisted by an automated system
Our sales assistant drafts and sends replies automatically over WhatsApp and email, relying on a language model provider. Your message and the conversation history are processed so that we can reply to you.
No automated decisions are taken that produce legal effects or similarly significantly affect you: the quotation and the order are confirmed by a person. You may ask to speak to a person at any time, by writing to info@orionxsport.com or by saying so in the conversation itself.
International transfers
Orion XSport sells from Panama and operates from the United States, and some of our providers process data outside the European Economic Area. Where that happens, the transfer relies on the Standard Contractual Clauses approved by the European Commission or on another appropriate safeguard under Chapter V GDPR. You may request a copy of those safeguards at info@orionxsport.com.
How long we keep it
- If we do not end up working together: for as long as there is a commercial interest on both sides and, in any event, until you ask us to delete it.
- If there is a contract: for the duration of the relationship and thereafter for the applicable limitation periods — as a rule, five years for contractual matters and whatever accounting and tax rules require.
- Cookies and measurement: thirteen months at most, as set out in the Cookie Policy.
Your rights
You may exercise the following at any time, free of charge, by writing to info@orionxsport.com from the address you contacted us with, or by telling us how to identify you:
- Access to the data we hold about you (Art. 15 GDPR).
- Rectification of anything that is inaccurate (Art. 16 GDPR).
- Erasure, the so-called right to be forgotten (Art. 17 GDPR).
- Restriction of processing (Art. 18 GDPR).
- Portability of the data you provided to us (Art. 20 GDPR).
- Objection to the processing, including direct marketing (Art. 21 GDPR).
- Withdrawal of consent at any time, without affecting processing carried out before then.
We will reply within one month. If you believe we have not handled your request properly, you may lodge a complaint with the data protection authority of your country of residence.
California residents (CCPA/CPRA)
If you reside in California, you may ask us to tell you what data we hold about you and where it came from, to correct it or to delete it, and we will not treat you any worse for asking.
We do not sell or share California consumers’ personal information for cross-context behavioural advertising as those terms are defined in that law. To exercise these rights, write to info@orionxsport.com.
Changes to this policy
We may update this policy when our processing or the law changes. The date of the current version appears at the top of this page; if a change matters to you, we will tell you through the same channel we use to talk to you.